Creating user via API with role 'team_responder' sets 'observer'

@antoncohen-crux wrote:

When creating a user via the API, the ‘role’ attribute must be one of (from the error message):

Role must be in read_only_user, owner, admin, user, observer, limited_user, team_responder, or restricted_access.

If ‘team_responder’ is picked, the user is created with a base role of ‘observer’. When that user is added to a team they have the team role of ‘observer’.

The ‘role’ attribute does work correctly when setting the role to ‘user’ (aka manager).

Example code:

import json
import os

import pypd

user_data = {
    "type": "user",
    "name": "New User",
    "email": "new@example.com",
    "role": "team_responder",
}

print("User to create:")
print(json.dumps(user_data, indent=2, sort_keys=True))

user = pypd.User.create(
    data=user_data,
    from_email="me@example.com",
    api_key=os.environ["PAGERDUTY_API_KEY"],
)

print("\nUser created:")
print(json.dumps(user.json, indent=2, sort_keys=True))

I’ve tried it with the Python and Go libraries, same behavior.

How do I create users with the role of ‘team_responder’ or ‘responder’[1] via the API?

[1] ‘responder’ isn’t accepted by API when creating a user.

Posts: 2

Participants: 1

Read full topic