@kerbylane wrote:
I’d love to have PD’s Slack App update my Slack notification settings when I’m oncall. We use PD to manage our customer support rotation. When I’m on CS I want to get notifications for all message from some channels that I don’t otherwise.
Every time I go oncall I have to think through all of the different channels to remember to modify the notification settings. If I don’t then I can leave customers hanging, which is not good. Then, when I’m no longer oncall I have to flip them back. Of course, identifying the channels to update when I go offcall (?) is easier because I’m getting notifications for EVERY.SINGLE.MESSAGE.
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