@jcurreee wrote:
Today, PagerDuty user accounts are tied to your organization’s account, which presents a challenge if you decide to leave your organization and want to maintain your personal PagerDuty Community account that was originally set up using OAuth for SSO.
Breaking the Connection
To keep your PagerDuty Community account, you’ll want to change your email address in
Preferences before you leave your current organization.
You will lose the ability to sign in via SSO with your PagerDuty account when doing this, but you can always re-link your PagerDuty Community account with a new PagerDuty account at any time in the future.
Linking Your Community Account to a New PagerDuty Account
If you want to start or resume using a PagerDuty account to log in to your Community account, simply make sure your login email address in both PagerDuty and the Community are matching. If you’re starting a new job, this may mean changing your PagerDuty Community email address to your new organization’s email address, or setting your new PagerDuty account’s login email address to your personal email address.
Either way, you’ll need to verify your email address in PagerDuty - by entering a validation code sent to your new login email address the first time you try to log in to the Community via OAuth, or in the PagerDuty Community - by clicking a confirmation link sent to both the old and new email addresses.
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