Round-robin response between 2 on-call personnel - is this possible?
@PeterBaird wrote: Hi there, Not sure if this is possible but any assistance gratefully received: I want to have 2 people on call and for them to share the alerts that come in, in a turn-about...
View ArticleHttpClient in C# "application/vnd.pagerduty+json;version=2" format wrong
@susanwu wrote: var client = new HttpClient(XXXX); client.DefaultRequestHeaders.Accept.Add(new MediaTypeWithQualityHeaderValue(“application/vnd.pagerduty+json;version=2”)); return error : format...
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CloudWatch Integration isnt working
@StevenGuitar wrote: Hi, I have read and followed the steps https://www.pagerduty.com/docs/guides/aws-cloudwatch-integration-guide/ to setup an integration from Amazon CloudWatch to PagerDuty. I have...
View ArticleSeparate alerts for custom integration
@ghaw wrote: Hello. A part of my infrastructure uses the Events API (v2) when an anomalous event occurs. Currently, when multiple anomalous events occur, a single incident is created, and a single...
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Change Your Login Email Address
@jcurreee wrote: In PagerDuty, your login email address is set by clicking your avatar in the top right corner, selecting My Profile, and going to the User Settings tab. Click the edit icon to the...
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Keeping your PagerDuty Community account that was created via SSO
@jcurreee wrote: Today, PagerDuty user accounts are tied to your organization’s account, which presents a challenge if you decide to leave your organization and want to maintain your personal...
View ArticlePagerDuty Slack Integration Not Showing All Schedules
@abfisher0417 wrote: Hello – I added a new Schedule in PagerDuty which took effect earlier this week. With the PagerDuty/Slack Plug-In, I’m not seeing the new schedule that I added when I do a “list”...
View ArticleMultiple Global Event Rules EndPoint in an account
@AmitPandey wrote: Hi There, Is it possible to have multiple global event rules end points in an account? I want to have set of groups use it for service routing. Having one event rule for entire...
View Articlehow to get from address through webhook in email integration?
@Devang_Mehta wrote: Hi, I have a very simple use case. There is an email integration which I want to extend using a webhook. The most crucial piece of information is the from email id of the sender...
View ArticleWhich Whitelisted URLs are Required?
@mmartin wrote: Hello All, I am new to PagerDuty and have a question on Whitelisting. In the Whitelisting docs it says there are 3 sets of IPs that need to be Whitelisted. *i.e. Events, REST and...
View ArticleConfigurable notice in the app?
@SapanGanguly wrote: Is it possible to put a reminder notice in the app? I’m thinking on the main screen it would be nice to be able to push out a notice to the main app screen in that circle that...
View ArticleStatistics and Counts in v2
@JaySangra wrote: We are working on moving from v1 to v2 api’s and were running into some issues with certain APIs. We are relying heavily on these 2 apis from v1 on our monitoring dashboards: GET...
View ArticleHow to use Dead Man's Snitch to enable heartbeat monitoring with integration...
@aapinyavat wrote: This solution originated due to a number of requests to be able to detect if/when a monitoring tool is no longer communicating with PagerDuty. Please feel free to look at the...
View ArticleCan I specify a template for new incidents?
@adveres wrote: Is it possible to define a template, per Service, for an incident. I would like to define incident templates for different teams so that the person paging out always has to fill in...
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Video AMA: Postmortems and More with J. Paul Reed
@mattstratton wrote: For this round of PagerDuty AMA, our guest is our good friend J. Paul Reed! Paul has over fifteen years experience in the trenches as a build/release engineer, working with such...
View ArticleIncidents acknowledged by users in a timeframe
@JaySangra wrote: We are trying to post a widget on our TVs which show the top 3 users who acknowledged the most Incidents in a week. Not sure if the best way to achieve this would be via the...
View ArticleEmail integration, setting severity via content in email
@Matthew wrote: Hey all. I want PD to use email included severities (via email integration) to determine the Alert Severity of the incident that PD creates. How can I pull the severity info from email...
View ArticlePagerDuty 101 Recorded Training
@ssanassarian wrote: In case you missed it, check out this PagerDuty 101 Training Session to see an overview of how to configure the basics and respond to incidents in your PagerDuty account!...
View ArticleWhy are Google Chart images not showing on incidents?
@mamorales wrote: I’m pushing an incident thru the Events API v2, but the Google chart is not showing on the event. I can’t figure out what about it is causing it to be ignored. PS: I migrated to...
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