@mattstratton wrote:
For this round of PagerDuty AMA, our guest is our good friend J. Paul Reed!
Paul has over fifteen years experience in the trenches as a build/release engineer, working with such storied companies as VMware, Mozilla, Postbox, Symantec, Salesforce, and Intuit.
In 2012, he founded Release Engineering Approaches, a consultancy incorporating a host of tools and techniques to help organizations “SimplyShip. Every time.” He’s worked across a number of industries, from financial services to cloud-based infrastructure to health care, with teams ranging from 2 to 2,500 on everything from tooling, operational analysis and improvement, cultural transformation, and business value optimization.
He speaks internationally on release engineering, DevOps, operational complexity, and human factors and is currently a Masters of Science candidate in Human Factors & Systems Safety at Lund University.
How This Works
Post your questions to Paul in this thread - we’ll collect them up and record a video of Paul’s answers, which will post online in late February. Questions should be posted no later than Monday, February 12.
In addition to your questions about post-mortems in general, we encourage you to interpret “AMA” as “Ask My Advice”!
Here are some example questions to get your creative juices flowing:
- Tell Paul about how you do post-mortems now, and get expert advice
- Here are specific challenges we have with post-mortems - how do we do it better?
- What are some things you think about in the non-tech world that could be post-mortems?
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Participants: 4