Volume override does not work when phone is on Vibrate

@Chris_Smith wrote:

The app seems to only override my phone’s volume settings when my phone is set to Do Not Disturb. When I have it set to Vibrate, Pager Duty will not make a noise.

My phone is a OnePlus 5T running android 8.1.0.

The physical toggle is incredibly easy to switch to Vibrate instead of Do Not Disturb. I need Pager Duty to always make a loud noise regardless of what setting the phone is one.

Is there a setting I am missing or a way to work around this issue?

Thanks

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