Webhook v2: Incident Id uniquness
@andrew.grigoruk wrote: I am implementing Webhook endpoint which can receive events from different PagerDuty accounts. I want to know that incident is acknowledged. With payload we receive incident...
View ArticleJira Server Extension: 'SSL certificate verification failed' when connecting...
@cpollfh wrote: I’m following the guide here: https://www.pagerduty.com/docs/guides/jira-server-extension-guide/ I’ve installed the plugin, and the PagerDuty user has been automatically created. When...
View ArticleCreate Incidents from SMS and display them on a wallboard
@dave wrote: This is a demo that we’re showing at Summit18: Send an SMS or MMS to 1-415-792-4932 It’ll show up on https://jsfiddle.net/eurica/zwyeatL1/embedded/result I used 2 parts of the API, a...
View Articlesort_by resolved_at in rest API
@Mattias_Franberg wrote: Maybe I’m misunderstanding the API, but these two calls give me the same response (sorting by asc vs desc), so it seems like resolved_at doesn’t respect the sort_by: curl -s...
View Article2 way sync with Stackdriver
@gtankovics wrote: I set a new notification channel in Stackdriver to create incidents in PagerDuty but the 2 way sync is not working. If I acknowledge an incident in Stackdriver Pagerduty won’t...
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Configuring posting format in Slack extension
@VictorPavlushkov wrote: Hello, For our logs-based monitoring, we are using Elasticsearch watchers that are sending the alerts to PagerDuty in a format like that { "client": "Kibana", "client_url":...
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What's New: ServiceNow v5 Integration
@sean wrote: Today, I’m excited to announce availability of the latest version of PagerDuty’s certified integration for ServiceNow. The latest version (version 5) is now available as a certified...
View ArticleVolume override does not work when phone is on Vibrate
@Chris_Smith wrote: The app seems to only override my phone’s volume settings when my phone is set to Do Not Disturb. When I have it set to Vibrate, Pager Duty will not make a noise. My phone is a...
View ArticleIncident merging is broken?
@Utsav_Shah wrote: When I try to merge incidents, it succeeds, all the alerts go under one incident, but the other incidents don’t go away? What’s going on? Posts: 2 Participants: 1 Read full topic
View ArticleTracking the workload for escalation policies only added as "Responders"
@SasikanthV wrote: How can a team ensure they track their work in PD properly when all the requests they ever get are “Adding Responders”. I lead a shared services team that provides support for...
View ArticleVueConfTO 2018 - Vue.js Conference
@Jilson_Thomas wrote: Popular frontend development framework Vue.js conference is coming to Toronto. Date: 14-16 November 2018 Venue: Fairmont Royal York, Toronto Conference Website:...
View ArticleJira Software to PagerDuty Integration issues
@kirilballow wrote: Looking for some help as I used to use Jira Software integration, which became Jira Software (Legacy), which now is not even an option. I have a single Jira project which has...
View ArticleIs there any way to configure the PagerDuty App for ServiceNow to page from...
@bostonsnow wrote: Hello, First post to the PagerDuty community, does anyone know if there is a way to configure the PagerDuty App for ServiceNow to page from TASK instead of Incident? Our Tier 1...
View ArticleIs it possible to configure an Inbound Field Rule to change the Assignment...
@bostonsnow wrote: Hello, In the PagerDuty App for ServiceNow, is it possible to configure an Inbound Field Rule to change the Assignment Group on an Incident and also clear the value in the Assigned...
View ArticleEmployee Number and provisioning
@derrickhatcher wrote: Our IAM team is intending to provision users into PagerDuty using the API. The question has come up if PagerDuty can store our Employee Number, or has an attribute that is...
View ArticleNetsuite Integration
@bferris wrote: Hey Everyone, Has anyone ever integrated Netsuite with Pagerduty? We are looking for a way to monitor scrips and jobs in Netsuite. Thanks Posts: 2 Participants: 1 Read full topic
View ArticleSecondary escalation policy if Alert triggers X times during a window
@woot4moo wrote: I may have a bit of a unique use case. Some stakeholders have asked if they could be alerted if a specific alert is triggered X times (for instance 2) over a certain time window (lets...
View ArticleTo get notified when PD incident is resolved
@Sangeetha_Venkatesh wrote: Hello, we want to know is there any set up if we want team to get notified when inc is resolved by another team. Because the process is to reassign to correct team once the...
View ArticleLooking for PagerDuty Slack Bot Design Partners
@WayneGreene wrote: RigD has gone GA with our Slack App which includes PagerDuty integration. At Summit we heard a good number of great ideas to enhance our integration. We are looking for design...
View ArticleResponse play integration with Service Now
@derrick.moreno wrote: Sorry for the Noob question, but I’m starting to set up response plays for my teams and was wondering if anyone has had success integrating Servicenow tickets and new slackrooms...
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