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Using Non-Alphanumeric Pagers
@jcurreee wrote: Non-alphanumeric pagers can be used with PagerDuty by adding a new Email contact method to your user profile. When adding the email address, you will want to check the option to Send...
View ArticleSingle Signon and V1 API Calls
@eston.stiles wrote: Hello Everyone, First, noob at leveraging API calls with PAgerduty so if there is a RTFM place let me know. Second, the question i have is that our company leverages single-signon...
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Customize Notification Data Sent from Nagios to PagerDuty
@jcurreee wrote: To customize the notification data Nagios sends to PagerDuty, you’ll want to modify the commands specified in pagerduty_nagios.cfg. On Debian-based systems this file is usually found...
View ArticlePagerduty with webex
@Senthil_Kumar wrote: I am trying to integrate Pagerduty with cisco webex, so that wheneve my monitoring tool sends a alert to pagerduty, pagerduty should call to the webex bridge and make it open so...
View Article“Escalation Policy” vs “Responder Notifications” for escalations
@puneetarora wrote: Under my service, I see two settings that have the notion of “escalation” “Escalation Policy” and “Responder Notifications”. I see that I can define how/when things escalate in the...
View Articlehow to download more than 20000 record from pagerduty
@raghu_golla wrote: Hi I am looking to download more than 20000 record from pagerduty incidents,but we have limitation for 20000,how can I achieve that . Posts: 2 Participants: 2 Read full topic
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Automate your Major Incident Response with Response Plays
@corinna wrote: Response plays let you mobilize a multi-team response and subscribe affected stakeholders to incident updates - all with a single click. Create response plays ahead of time, then use...
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Trigger Incidents via SMS with Google Voice & Gmail
@jcurreee wrote: If you would like to manually trigger a PagerDuty incident via SMS, Google Voice has an SMS forwarding option which forwards all text messages to your Gmail address, which can then be...
View ArticleIntegrating SNMP traps with PagerDuty
@swasheck wrote: I’d like to integrate SNMP traps with PagerDuty so that I can automate triage and alerting of events. Does there exist or means to accomplish this? Posts: 2 Participants: 2 Read full...
View ArticleUpdate Conference Bridge Settings from API
@jlgutierrez wrote: Hello, Currently we have integrated a Servicenow instance with PagerDuty and we need to update the conference bridge settings on a service or on an incident because the bridge can...
View ArticlePagerDuty emails to everyone
@spride wrote: We are using Icinga as our alert trigger mechanism, which then sends a notification to a specified PD service. Before going with PD, we had Icinga set up to send email notifications to...
View ArticleIntegrating Nagios with Multiple PagerDuty Services
@demitri wrote: Introduction Let’s say your Nagios service monitors groups of services and hosts that are under the care of different teams of individuals. In a basic integration, all alerts for all...
View ArticleEscalation Policy with Empty Layer
@ttinnes wrote: Hello, this has probably been answered elsewhere, but I’m unsure how to search for it. Here’s my scenario: I have three team schedules, day-desk, East & West engineers...
View ArticleHow do I remove layers that are assigned to a user that was deleted?
@ifelshman wrote: Let’s say I make a user, then delete the user. This user was assigned to a schedule layer. I then want to remove that schedule layer, because it’s empty and now useless. It doesn’t...
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Use Namespacing on Services, Escalation Policies or On-Call Schedules
@jcurreee wrote: If you want to group your services, escalation policies, or on-call schedules, you can do so using Teams, or by using a standardized naming scheme (i.e. a standardized prefix). The...
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11/29/17 PagerDuty 101: Configuration & Responder Training
@aapinyavat wrote: https://www.pagerduty.com/blog/pagerduty-101-training/ Every new user should have the opportunity to learn PagerDuty best practices to ensure that they’re set up for success. While...
View Articlehow to get low incidents from Friday 14:00 till Sunday 14:00
@AkshitChauhan wrote: Hi team We are trying to change setting in one service to get low incidents from Friday 14:00 till Sunday 14:00. I tried to use dynamic notifications but looks like if I set...
View ArticleHow to track and resolve a set of alerts raised by cluster instances?
@John_Christofolakos wrote: Hi, I’m working out how to use the Events V2 API to address the following use case: clustered service running in AWS instances can trigger alerts which can be specific to a...
View ArticleiPhone X UI doesn't wor
@Paul_Rydell wrote: Using the app on iPhone X it is impossible to click on the resolve button for an incident on the iPhone X. Button / clickable area is slightly visible but impossible to click...
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Distributed Task Scheduling, Part 3: Handling Data Center Outages
@DWvanGeest wrote: PagerDuty Engineering Distributed Task Scheduling, Part 3: Handling Data Center Outages In an earlier post, we discussed how PagerDuty has built a distributed task scheduler using...
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