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Scripting Random Incidents for Testing
@dave wrote: Here’s an easy ask from one of our larger customers “Can I script a bunch of incidents with descriptions?” Here’s the custom event transformer I gave them. If picks a random description...
View ArticleIcinga1 send to different services
@JaySangra wrote: We are trying to integrate icinga1 with pagerduty. The idea is that we have 10 services and icinga1 will need to send alert to these services based on the integration keys we setup....
View ArticleMaking push notifications trigger an alarm
@EzequielPozzo wrote: Is there a way of making PD push notifications trigger an alarm? Ideally, I would rely on phone calls to wake me up at night whenever I’m on call, but since I’m traveling...
View ArticlePagerDuty Email integration resolve rule doesn't work.
@sukrit.nge wrote: please help! subject alarm message: for trigger Alarm from the Applications Manager test - [ Health of xxxx-xxxx-xxxxx01 is Critical ] for resolve Alarm from the Applications...
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What's with old topics appearing in the list of "latest" posts?
@jcurreee wrote: We’re working on some exciting changes for the forums next year, and part of these plans require us to tag (or re-tag) and re-categorize some older posts. Whenever this happens, our...
View ArticleUsing Email Rules for filtering
@GavinClark wrote: Is there a way using email integration to track and bucket emails that come in with ‘INFO’ or ‘WARN’ and use specific rules for these events? I see this is possible in Event Rules,...
View ArticleNeed to escalate everything, regardless of urgency
@RaymondGoldstein wrote: Hello, we need to the ability to escalate all Incidents, regardless of Urgency settings. All our responders have Low Urgency notifications set for Push, Text and EMail, and...
View ArticleIcinga2 director
@ChristoDaSIlva wrote: I know there is documentation for icinga2 integration. However do you have any documentation for config needed on icinga2 when using the director module? Posts: 1 Participants:...
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How do I notify a distribution list or shared group email address?
@anton wrote: For this tutorial, you will need to have access to a web server that supports PHP. If you’d rather not host a PHP script on your own servers, consider adding a generic distribution list...
View ArticleConfiguration Suggestions for Multiple Integrations/Services
@mmartin wrote: Hello All, I was wondering if someone would be able to suggest the best method for the following. Basically, there’s 3 Users who will receive notifications for Nagios. Our initial...
View ArticleQuery users by team id
@NathanFalk wrote: Hi, I’m working on a program for updating schedules in Pagerduty. Basically, the program will take a text file as input, containing the date and the name of the duty programmer, and...
View ArticleSetting Incidents: incident_key in EventsV2 API
@sanjmonkey wrote: Hi PD community, I’ve just picked up a project where I’d like one of my apps to trigger events and resolve alerts based on thresholds the app gets from looking at devices. However,...
View ArticleGet custom details from incident
@omgitsrasal wrote: Is anyone aware of any way to get custom details off an incident from the v2 rest api? I know its possible with a webhook - but for a various reasons this isnt something that i can...
View ArticleNotifications Based on Data Passed to PagerDuty
@mmartin wrote: Hello All, So I read in another topic that the only way to currently use High/Low Urgency notifications, is to have a “Service” dedicated to using either High or Low Urgency. Is this...
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Zabbix 2.2 integration.
@Mickael_C wrote: Hi, I’ve installed and configured pdagent on my zabbix 2.2 server. I’ve configured actions in Zabbix and it’s ok, i see the “sent” flag in audit action but anything’s coming in...
View ArticleEmail on ack
@hrzbrg wrote: Hi, we are trying to send out an email to a custom group as soon as an incident from a specific service is acked. I did not find if something like that is currently possible and how I...
View ArticleAPI Documentation for Service Event Rules
@gmpify wrote: Hi, I want to manipulate some service event rules using the API, but I can’t find any documentation on that. Can you please give some guidance? Thanks, Posts: 2 Participants: 1 Read...
View Articlesms alert with "res'd" -- already resolved?
@mykmug wrote: Hi, I received an sms with the following format (partial): ALRT #1234 on myAlertName (res’d): alertMessageText… This was for an alert which was immediately resolved via the API. I’m...
View ArticleGet the on-call user
@Andrew_Striletskyi wrote: Hello everyone. How to get On-Call user via REST API (for some schedule) . With this query https://test.pagerduty.com/api/v1/schedules/id/users I get all users in schedule....
View ArticleDisable Alerts During Business Hours
@encodingmatt wrote: Hello - How do I disable alerts during business hours? We currently have a three man team, with each on call period being a week long. We really only need pagerduty alerts after...
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