Carplay Compatible App
@spatr wrote: Are there any plans on making your app CarPlay compatible? It would be great to have notifications appear on the screen while in the car the same way IMessage works. Posts: 1...
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Optimize your services with the new the Service Profile: Early Access program
@lief wrote: Do you want richer context in PagerDuty on your Services? The Service Profile is a new way to interact with your technical services in PagerDuty. It will connect service owners to a full...
View ArticleHow to get API URL
@Sonal1 wrote: How to get API URL “https://api.pagerduty.com” from PagerDuty instance? Also, will this URL be the same for all PagerDuty instances? Regards, Sonal Posts: 2 Participants: 1 Read full...
View ArticleWhat is the maximum length of the REST URL?
@Sonal1 wrote: Hi, We are handling the REST URL, we just want to know what is the maximum length of Request URL? Regards, Sonal Posts: 2 Participants: 2 Read full topic
View ArticleWhat is API Token duration?
@Sonal1 wrote: Hi, Is there any specific duration of API User Token when it will get expire? Or is it configurable to expire token after a specific duration? Regards, Sonal Posts: 2 Participants: 2...
View ArticleLog Entries integration not creating multiple incidents from the "same" Log...
@DaltonDelPiano wrote: When the “same” (as in the same tagged alert in log entries) Log Entries alert is triggered after a previous incident is opened (and not resolved), a new incident is NOT created...
View ArticleFiltering log_entries by type
@NagarajaJB wrote: Hello, As log_entries api provides all logs across the account and has more than 10000 entries, Is there a way to filter log_entries api results by “type”:“escalate_log_entry” or...
View ArticleJIRA Service Desk tickets sent to pager duty
@ChrisHardy wrote: Hi, We currently use JIRA Service Desk and are looking at pager duty for notifications to on-call support. Is it possible to have incidents created in JIRA service desk sent to...
View ArticleNotification based on incident frequency
@IssacKurian wrote: Hi, I’d like to have a “rule” where outside of business hours, I want alerts/notifications to be sent out only if there are more than X incidents with the same incident_key in Y...
View ArticleList incident may not give desired data in some cases
@hardik wrote: Steps to reproduce Create incident, It will have Incident Key generated Now immediately call list incident API with incident key filter,...
View ArticleUnderstanding log entry Id format and Log entry order
@hardik wrote: When we fetch log entry from Incident via REST API, we are getting log entry id in alpha-numeric format. For e.g. when we hit https://api.pagerduty.com/log_entries in that we are...
View Article[Stackdriver integration] disable resolve events
@ivan_petr wrote: We use Stackdriver integration for PagerDuty. Some incidents on Stackdriver are generated from error-log based metric. The metric value is increased by PagerDuty when it discovers an...
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Schedule overrides api timezone issues
@TuXie wrote: We are using Time Zone: Europe/Copenhagen in our schedule. When creating an override, from the api, it somehow translates this to a different time zone. Is there a way to add a reference...
View ArticleCorrelate Incidents to Notifications
@gavstah wrote: Hi team, Our alerts come in addressed to team@company.org - is there a way to correlate a notification with a particular incident? We’re working on a noise reduction project and I’m...
View ArticleSURVEY: Transient/Flapping Alerts
@DamiOludumila wrote: Hello PagerDuty Community! We’re doing some exciting research to better understand flapping/transient alerts and how you as our users currently manage them. So if you’ve ever had...
View ArticleAcknowledgements disappearing after incident marked resolved
@NCjwhite wrote: If I hit ‘https://api.pagerduty.com/incidents’ while an incident is still unresolved it will show data about the acknowledgement (who, when, etc.), but once the incident is marked...
View ArticleEvent API - Best way to send large text (4K)
@NathanWeddle wrote: Hi, I would like to send up to 4k of text in an event. I see that a description is limited to 1024 characters. Do I have any options to create an event with this size of payload?...
View Articleevent api integration key does it need to be a secret?
@manalivaltix wrote: The Pager Duty Event API v2 needs an integration key, and I wanted to know if this integration needs to be saved as a secret? If it needs to be saved as a secret, how do we show...
View ArticleEscalating incidents based on number of same alerts
@DavePoaps wrote: Hello. Is there a way to have an incident come in as a lower severity if there is only, let’s say, 1 trigger. If there are several more identical triggers within a certain time...
View ArticleNewRelic integration
@JeanpierreSchoeman wrote: Hi All, We have added PagerDuty as alert channel for NewRelic for central incident handling. When testing the integration we receive the following error { response: 200,...
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