Using Slack Workflow to Open Incidents
@SoftBuzzSaw wrote: We have our users selecting workflows through slack to notify us when there’s a problem. I would like to create an incident through pagerduty as a part of the workflow to track...
View ArticleClik here to view.
Create new users using Invoke-RestMethod powershell
@Michael51 wrote: I am trying to create a script that will create users in our account, so I don’t have to create massive number of accounts manually. Currently, I have a list of almost 200 that need...
View ArticleNotifications setup for your service (low, high and support hours)
@miroslawnagas wrote: Hey, I want to have the following notification setup for my service. Outside support hours, use high urgency notification (with escalations) for high severity incidents and low...
View ArticleShare "who is on call" in single canlendar webcal
@besidetheriver wrote: Hello, have a need and or seeing if anyone has done this. We are trying to share our oncall calendars via webcal feeds. this works fine but requires individual URL’s for each...
View ArticleWhat happens to the Slack integration when authorizing user leaves?
@zboni wrote: If I’ve authorized the Slack V2 integration using my own user, what happens when I leave the company and my user is deactivated? There are two levels of integration: the Slack...
View ArticleCustom dedup_key not resolving incidents
@pL-ops wrote: Hello, I am currently using Events v2 to send incident ‘triggers’ to the API. In that POST there is a custom dedup_key that I am sending. That dedup_key seems to be showing correctly...
View ArticleAutomated Notifications to Stakeholders on Incident Resolution
@DavidMorris wrote: Hi, Can you please advise if / how it is possible to send an automated response to subscribed Stakeholders when an incident is acknowledged or resolved in Pager Duty. I can see...
View ArticleRandomize oncall schedules
@Ravi wrote: My team has a 24x7 rotation with a 7 engineer on-call schedule, which means a round-robin 7-day schedule puts each engineer on-call on the same day each week (e.g. the same person is...
View ArticleAnalytics for low-priority incidents
@rhfung wrote: Is there a way to get a graph of the count of low-priority incidents over time? I’d love to see exactly what’s on the “System Report” today for low-priority incidents in the same way it...
View ArticleSURVEY: Visualizing Incidents in PagerDuty
@DavidWang wrote: Hey PagerDuty Community! We’re doing some research on how visualizing alert & incident activity over time can help PagerDuty users gain context and respond to incidents....
View ArticlePagerDuty and ServiceNow Integration - Worknotes extremely noisy
@paul_dott wrote: Problem/Complaint: When a PagerDuty Incident is linked with ServiceNow, the ServiceNow Activities feed explodes with extraneous worknotes and system related events. This makes...
View ArticleClik here to view.
Learn how PagerDuty has evolved our technical interviews
@agonser wrote: Check out our newest blog where we talk about PagerDuty’s interview process and how it set out to fix a lot of the shortcomings of the old one. PagerDuty How We Evolved Our Tech...
View ArticleClik here to view.
Access token used for Service Extension no longer accessible from REST API
@PatrickDecat wrote: Hi, we use Slack extensions on more than a hundred Pagerduty services and up to now were managing them using the method described here: How to pass config data when creating an...
View ArticleClik here to view.
Ability to continue processing global event rules
@RD wrote: This closely relates to a previous thread, with the main difference being greater access to managing the global ruleset, 6 months onwards. I’ve attached a diagram below to better visualise...
View Article24 hour incidents for 8 hour work day schedule
@EliasRanz wrote: My team has an off hour on-call rotation that we split into 2 day periods, and then another rotation during the work week Monday-Friday between 8AM and 4PM for the regular work day...
View ArticleUser Configuration through API
@kthinnes wrote: Has anyone created a service to set up new users accounts when someone is added to a security group in active directory? I understand that you can have folks accounts auto-provisioned...
View ArticlePagerduty Custom incident action integration with Rundeck community edition
@hkumar wrote: i am planning to utilize custom action feature of pagerduty, i need the filed details of host and other fileds details that would be required to integrate or a clear implementation...
View ArticlePropagation of Teams from Okta integration
@RobertStettnerFC wrote: Okta integration with PagerDuty at present only, creates/updates users (auto-provisions users on first login) with the SAML 2.0 sign-on method. We would like to pass an...
View Articlepdpyras support of Python 3.8
@azec wrote: Hi there, While browsing available Python client libraries for PD for Events-API at https://v2.developer.pagerduty.com/docs/libraries, we learned that pdpyras is the one most actively...
View ArticleError attempting to setup Webex Teams integration
@Mark123 wrote: (topic withdrawn by author, will be automatically deleted in 24 hours unless flagged) Posts: 1 Participants: 1 Read full topic
View Article