If we use a Single PagerDuty service to link with 2 different integrations -...
@RaviGupta wrote: I have a 24/7 PagerDuty Service named AppDynamics Production. This service is used to get the alerts from both AppDynamics and JIRA server. This integration has worked in past. But...
View ArticleMore tips on Slack integrations via REST API / Terraform
@joshk wrote: Is there any update on the process described in Access token used for Service Extension no longer accessible from REST API ? The last message from @geeth is from a month ago, about doing...
View ArticleCloudwatch alerts do not automatically resolve events
@jmct wrote: I would like events that are generated through CloudWatch to be resolved when an OK alarm is sent back. I currently receive alarms for when the alarm is triggered and marked OK, but the...
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PagerDuty's application for Microsoft Teams
@mking1 wrote: HI! I’m Mya, one of the product managers here at PagerDuty, and I would like to personally invite you to participate in the Microsoft Teams early access program. This program is open to...
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Announcing Business Services for Teams
@lilia wrote: Business Services Updates: APIs, Inline Edit, and Team Permissions, oh my! Do you want to share critical information about how your services contribute to the business? Have you been...
View ArticleOverride all daylight shifts for a whole week
@iuzunov wrote: Hello, Intro: Our team is using PagerDuty for the operations of our products. We have multiple schedules, and due to some specifics, there are some folks that are part of all schedules...
View ArticleAdvice on managing overrides in dynamic environment?
@NickAustin wrote: We have reasonably complex on-call schedule (follow-the-sun, using three 8 hour shifts) which includes around 60 people. Managing unavailability and creating overrides has...
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How to implemented jenkins pagerduy plugin "Number of consecutive builds...
@ChaoHan wrote: PagerDuty PagerDuty This plugin can trigger PagerDuty incidents. Jietu20200418-1206272112×1136 157 KB Posts: 1 Participants: 1 Read full topic
View ArticleAndroid 10 - DND / Volume Override NOT Working
@kelkin wrote: I’ve contacted support via the web form a week ago, no one got back to me. The DND and volume override isn’t working and I’m missing critical alerts. About to switch to a different...
View ArticleAuth Code Grant Flow refresh token
@SteveG wrote: Hi, I’ve registered an app, and can quite happily generate an access token using the Auth Code Grant Flow. Alongside the access token, we get a refresh token returned - but there’s...
View ArticleSURVEY: Incident Management Workflow
@DamiOludumila wrote: Hello Friends of Pagey! Trust you folks are doing great and staying safe. We’re currently doing some research on incident management workflows and how PagerDuty can better manage...
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SURVEY: Technical Service Dependencies (Part 2)
@Claire wrote: A few months ago we put out a survey to learn more about how people use and interact with service dependencies. Now we’ve put together another survey to better understand how you triage...
View ArticleSolarwinds - low volume alerts not working
@StephenBourlin wrote: Hi, I’ve hit the proverbial wall with a particular alert in Solarwinds and getting it to work with PagerDuty. I’m using the PagerDuty template “Alert me via PagerDuty when the...
View ArticleCOMPOSITE ALARM in cloudwatch not triggering PD integration
@slikk66 wrote: Hi, I’m using a new COMPOSITE alarm type introduced in March 2020 - https://aws.amazon.com/about-aws/whats-new/2020/03/amazon-cloudwatch-now-allows-you-to-combine-multiple-alarms/ I...
View ArticleUnactionable incident?
@kyanring wrote: Hello. I’m becoming more acquainted with the Intelligent Dashboard feature. The Incident List for my team contains a column called “Unactionable”. I’m unclear at this point as to what...
View Articleset a User on-call or off-call
@StevenMeyer wrote: Hi, I would like to write a simple script to set a user on-call or off-call using the IPs but I have not found any availble for this. does anyone have an idea how to do it? thank...
View Articleservicenow v6 upgrade issue
@GaryLarsen wrote: could someone tell me where the webhook migration script is? Posts: 2 Participants: 1 Read full topic
View ArticleGet alert ID for updating existing alert status
@LironBenEzra wrote: Hi, I’m using EVENT API V2 as part of our integration with PAGER DUTY and our internal system that knows how to alert product issues. As part of the integration, I creating new...
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WEBINAR: Sentry and PagerDuty Integration
@mtong wrote: Deep Dive Sentry and PagerDuty Integration Save your seat for April 30th at 10am (PST) webinar Zoom Video Welcome! You are invited to join a webinar: Alert with precision and context......
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Postmortem permissions seem to have changed
@JarretPeterson_qlik wrote: There seems to be a change lately (either by me, or by PD) that updated the permissions on the postmortem pages. My users are set to “Restricted” at the global level, and...
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